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About your shoesUpdated 10 months ago

How do I tell what model of shoes I have?

  • Please look under the tongue of your shoe. The code will be located there. It should either start with a J, P, X or K and have 10 characters. From here, our customer service team will be able to help you. You can contact them here.

How long does a shoe last?

  • We get this question all the time and the best answer we can provide is you’ll get plenty of kms in your Mizuno running shoes. Mizuno running shoes are renowned for durability, and a good ballpark figure for the kms you can expect is 600km. Each Mizuno running model is made with different materials and different constructions, so some shoes will be more durable than others based on these differences. Also, each runner is built differently and has their own unique gait. For example, larger runners will compress the midsole of the shoe faster than a smaller runner will, or a runner that heel strikes will wear out the rearfoot of the shoe faster than someone who lands on their forefoot. These are just a couple of examples of how runner build and gait will affect the durability of the shoe.

    But 600kms is about the max for most runners. True, some runners get many more kms, but eventually the midsole foam lose the ability to cushion and you will no longer get the protection you need to run safely.

    How can you tell? If a shoe’s upper is twisted and the midsole appears to be crushed and brittle, it may be time to get a new pair. There are also other subtle warning signs such as an unusual ache or pain after an easy run. Often, it’s your body saying, “Go to the store and get a new pair of shoes!” Better to buy a new shoe a bit early than too late.


How do I prolong the life of my shoes?

  • Air them out after every run, and store the shoes in a cool, dry place (never in your car). But the best thing you can do to extend the life of your shoes is only wear your running shoes for running. Even wearing them around town will wear them out quicker than if you wear them just for running. And never wear running shoes for other sports. Nor should you use them for mowing the lawn, day hikes or soccer games with your kids. (You can use your worn-out running shoes for those activities.)

    Use running shoes only for running and they’ll last longer and provide you with at least 400-600kms (if not more) of supportive, comfortable running.

How can I tell if I am purchasing authentic Mizuno products?

  • To find authentic Mizuno product, please ensure that all purchases are done via www.mizuno.com.au or authorised Mizuno retailers.

    If you are sourcing items from overseas stores, please purchase from reputable stores.  While there are authentic products on websites like Amazon and eBay, there is a risk that you take when you purchase from those websites as you may not be dealing directly with Mizuno in the country where the seller is based.

    Purchasing products from unauthorised retailers is done at your own risk. Be cautious of websites that offer substantial discounts or early product releases.

    If you believe you’ve purchased Mizuno counterfeit product, please contact the seller to resolve your issue.

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